StormTight Windows TX (“StormTight Windows TX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, or communication platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, schedule consultations, or interact with us through phone, email, text messaging, or other communication methods.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Fill out a contact form
- Schedule an appointment
- Subscribe to communications
- Communicate with us via phone, email, or text message
Personal information we may collect includes:
- Name
- Email address
- Phone number
- Mailing address
- Property information related to service requests
- Appointment scheduling details
- Any information you submit through forms or communications
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Website activity and interaction data
This information helps us improve our website functionality and customer experience.
2. How We Use Your Information
StormTight Windows TX may use your information to:
- Respond to inquiries or service requests
- Provide quotes or product information
- Schedule consultations or installations
- Communicate about appointments or services
- Send service updates or confirmations
- Improve website functionality and customer experience
- Provide promotional offers or updates (with your consent)
- Comply with legal obligations and prevent fraud
3. Marketing Communications
If you provide your contact information through our website or services, you may receive communications from StormTight Windows TX regarding:
- Appointment confirmations
- Service updates
- Product information
- Promotions or special offers
You may opt out of marketing emails at any time by clicking the unsubscribe link in the email.
Even if you opt out of marketing communications, we may still send service-related messages necessary to complete transactions or provide requested services.
4. SMS Text Messaging Policy
StormTight Windows TX may offer text message communications related to appointments, service updates, and promotions.
By submitting your phone number through our website or forms and opting in, you consent to receive SMS messages from StormTight Windows TX.
Message Types May Include
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support responses
- Promotional or marketing messages
Message Frequency
Message frequency may vary depending on your interactions with us.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
5. SMS Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed.
For assistance, reply:
HELP
or contact us through our website.
6. Sharing of Information
StormTight Windows TX does not sell personal information to third parties.
We may share your information with trusted service providers that assist us in operating our business, including:
- Installation partners
- Payment processors
- Website hosting providers
- Marketing and communication platforms
- Customer service tools
- SMS and messaging providers
These providers are required to protect your information and use it only for authorized business purposes.
We may also disclose information when required to:
- Comply with legal obligations
- Respond to lawful requests
- Protect the rights, property, or safety of StormTight Windows TX, customers, or others
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Deliver relevant marketing content
You can manage cookie settings through your browser preferences.
8. Data Security
StormTight Windows TX implements reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
While we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
9. Third-Party Links
Our website may contain links to third-party websites. StormTight Windows TX is not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of any external sites they visit.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
StormTight Windows TX may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated revision date.
12. Contact Information
Norlite Holding LLC
1125 N Dixie Hwy
Lake Worth, FL 33460
